Hard-sold and mis-sold a Timeshare at Marriott Marbella

[curan]

My experience with the Marriott Marbella timeshare I bought has been appalling.
I was promised the ability to get out when I wanted; they even assured me that I would be able to get out at a profit on this "investment" if I wanted out.
I tried several times to book my floating week, but usually nothing was ever available on the weeks I wanted, so I only ended up using my timeshare once.
when I knew I'd been mis-sold, I tried to contact Marriott to get rid of my timeshare or at least freeze my maintenance fees, but I couldn't even find a decision maker at Marriott I could talk to; I was bounced around phone numbers that were never answered.
I even offered to walk away from my timeshare without getting paid anything for it less than 2 years after buying it for almost £9,800, but again they failed to accomodate despite the fact that the hard sales pitch I was given at the time of purchase had promised all that.

Does anyone have a solution for me?

[marianne57]

I too with my sister  purchased marriott timeshare in usa, ours was over £15k. same promises as you, and now looking to get out. they wont buy back as not sold 100% then if a miracle did buy it back would only give 40% of sale price which could be practically nothing. so do we keep on paying maintenance and at least get a holiday or lose everything, if its possible to get out.  we are going to use the timeshare facility in 3 weeks time and to see if we can find out anymore information re selling. I did look at timeshare consumer association website and they seem to be independant from any timeshare connections.  what is frustrating is having made such a bad decision, trying to find people who are genuine and willing to help solve this problem, as much as we are trying we keep coming across companies just as bad as the timeshare companies, again trying to rip us off, watch out for ones that will offer to take them of your hands, check internet first!!!!!!!!!!!!!

[Paulsinhis30s]

Hi - I have had exactly the same experience at Marriott France, and now own £10k of property that I feel is worthless. They wont even respond to my correspondance as I feel it was mis-sold on a number of counts - the main one being that you can trust the Marriott name!

[The Moderator]

I too with my sister  purchased marriott timeshare in usa, ours was over £15k. same promises as you, and now looking to get out. they wont buy back as not sold 100% then if a miracle did buy it back would only give 40% of sale price which could be practically nothing. so do we keep on paying maintenance and at least get a holiday or lose everything, if its possible to get out.  we are going to use the timeshare facility in 3 weeks time and to see if we can find out anymore information re selling. I did look at timeshare consumer association website and they seem to be independant from any timeshare connections.  what is frustrating is having made such a bad decision, trying to find people who are genuine and willing to help solve this problem, as much as we are trying we keep coming across companies just as bad as the timeshare companies, again trying to rip us off, watch out for ones that will offer to take them of your hands, check internet first!!!!!!!!!!!!!

In reply to Marianne57

We at ITRA warn all members not to rely on internet secondary information or third party stories as the above suggests. Many forums/discussion boards are heavily infiltrated by members of the timeshare industry and the websites are often sponsored if not owned by the same. It is almost impossible to seek the answers one desires from these media sources and as a result of their derogative advise many timeshare owners unfortunately fall foul of their intentions thus ensuring you are never free from their clutches.

Our advise is to trust your own instincts and judgement by taking the opportunity to see what options are available, rather rely on false claims and assistance from many who have their own secret agendas.

We must remind everyone that ITRA does not offer a solution for your timeshare problem, it is a service offered solely by our sponsors but we are aware their option has worked for many "former" owners of the last decade.

Please also understand that timeshares are completely worthless entities, therefore the chances of selling one is less than unlikely. Not even a charity would contemplate accepting it as free donation because of the financial costs it inherits. Anyone offering you a service to sell your timeshare should be heavily investigated first and you should never pay them an upfront fees for this program because regardless of their claims, there is no resale market any more and buyers are very few and far between.

The reality is you either keep your timeshare and pay your maintenance or you pay someone to take it off your hands. Any other solution available will have its pitfalls and could even land you in court or worse.

If you require any further assistance, please feel free to contact us anytime at: Administration1@ITRA.net

Thank you

The Moderator